Shipping Policy

At Somna, we aim to process and deliver your order as quickly and reliably as possible.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location. The applicable shipping cost will be displayed before you complete your purchase.

Estimated Delivery Time

Orders typically arrive within 5–10 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, courier services, public holidays, and other circumstances outside our control.

Order Processing & High-Demand Periods

During periods of high order volume, processing and delivery may take longer than usual. While we do our best to minimise delays, additional time may be required during busy periods, sales, promotions, or holidays.

Delivery Delays

Occasional shipping delays may occur due to courier disruptions, weather, customs processing, or other circumstances beyond our control. We appreciate your patience if your order is affected by an unexpected delay.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please review your delivery details carefully before placing your order.

Questions About Your Order

If you have any questions or concerns regarding the delivery of your order, please contact Somna Customer Support and we'll be happy to assist.